Purpose, scope and users
- Australian Privacy Act
Scope of this document is based on Australian Privacy Principles. Summary of Australian Privacy Principles can be found at this link
Collection of your personal information
If you don’t want to register your personal information with us you can use your Google Account to login to our application and use our services. When you login via your Google Account, Google will share your personal information including your name, email address and photo with us and we use that personal information to identify you, but we won’t save your information in our systems.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer analytics. Those companies will be permitted to obtain only the personal information they need to deliver the service. We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For you to be able to access the right information we keep a record of your organisation. This includes your organisation’s name, website, address, ABN, NDIS details. We only use your personal information to identify you and give you access to your data.
Our application records audit and security logs of all activity you perform in our system. This data is to help us secure your environment. This data is securely stored in our environment and may collect information like your browser type, your IP and the action performed by you within the application.
We may also use your personal information for marketing and direct communications.
Security of your personal information
We are committed to ensuring that the information you provide to us is secured and protected against misuse, loss, interference, unauthorised access or disclosure.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. You can access and update your information within the app otherwise please contact us at firstname.lastname@example.org and we help you to find your information or update it.
Direct marketing and communications
Where we use your personal information to send you marketing material, supporter communications, and invitations to participate in research by post, email or telephone, we will provide you with an opportunity to opt-out of receiving such information. By electing not to opt-out, we will assume we have your consent to receive similar information and communications in the future. We will always ensure that our opt-out notices are clear, conspicuous and easy to activate.
We take all complaints about privacy seriously and will investigate each complaint to determine the cause and take appropriate action as necessary. If you have a complaint about the handling of your personal information or about our privacy practices, please contact us at email@example.com
Validity and document management
This document is valid as of 06/12/2023.
The owner of this document is the ISC, who must check and, if necessary, update the document at least once a year.
When evaluating the effectiveness and adequacy of this document, the following criteria need to be considered:
- updates to Australian Privacy Act
Signed by: Information Security Committee